Contact Us
Got a question about how we rank no-KYC crypto casinos, spotted something that needs updating, or want to flag your own experience with a site we cover? This page explains how to reach Best Crypto Casino and what we can (and can't) help with.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and aim to respond within a few business days, though volume can occasionally push that out a little. Please include the casino name and as much detail as possible if you're reporting an issue with a specific site — screenshots or transaction references help us look into it properly.
What we can help with
- Corrections or updates to information about a casino's coin support, bonus terms, licensing or KYC policy
- Feedback on your experience depositing, playing or withdrawing at a no-KYC or crypto-friendly site
- Questions about how our editorial ratings and rankings are put together
- General suggestions for the site, including casinos or topics you'd like us to look into
- Reporting broken links, outdated offers, or anything that looks factually wrong
What we can't help with
We're an independent review and comparison site, not a casino operator, payment processor or crypto exchange. That means we can't access your casino account, process withdrawals, resolve a dispute over a bonus or a bet, or recover funds on your behalf. Those matters need to go directly to the casino's own support team, since account details, transaction records and identity checks all sit with the operator, not with us.
Similarly, we're not able to give personalized legal, tax or financial advice. Questions about how gambling winnings or crypto gains are taxed, or whether a particular site is available where you live, are best directed to a qualified professional and to your own state's regulations. Playing at offshore, no-KYC crypto casinos sits in a legal grey area for US players — these sites are licensed outside the US, typically in jurisdictions like Curaçao or Anjouan, rather than by any state or federal regulator, and availability varies by state. If you're unsure where you stand, checking your state's current gambling laws is the right first step.
If gambling has stopped being fun
If you or someone you know is struggling with gambling, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Because offshore crypto casinos aren't state-regulated, they don't always offer the same self-exclusion tools or player protections you'd find at a licensed US operator, so it's worth building your own limits in from the start. Our Responsible Gambling page has more detail on setting limits and where to find help. All the sites we cover are intended for players of legal gambling age in their jurisdiction (18+ or 21+ depending on the operator and state) — this is not a resource for minors.
Before you get in touch
A lot of common questions are already answered elsewhere on the site. If you want to understand how we build our rankings and what "no KYC" actually means in practice, our methodology is covered across the reviews themselves. For background on who runs Best Crypto Casino and how we approach this space, see our About Us page. If your question is about the legal terms of using this site, our Terms and Conditions page covers that ground. Checking these first often gets you an answer faster than waiting on a reply.